Q. Why should I buy my tyres from Adelaide Tyres?
A. Adelaide Tyres only sells safe tyres that have been tested and thoroughly checked, in addition to this our tyres are new stock – not old stock that has been sitting around in a warehouse for a long period of time.
Q. How do I purchase from Adelaide Tyres?
A. After you have added your chosen tyres to the cart you can click on the “Checkout” button in the top menu OR go to the cart and click the “Proceed to Checkout” button. On the checkout page fill out your details, select your delivery method (and select a fitment time if you’ve chosen to have your tyres fitted), enter your payment details and hit “Place Order” to purchase.
Q. What payment methods do you offer?
A. At this stage we only offer payment via credit card (Visa, Mastercard, & AMEX).
Q. Where do you ship to in Australia?
A. At the moment we only ship to the Adelaide Region. If you are outside this area and still want to order from us, please contact us for a shipping quote.
Q. Where can I get my tyres fitted if I purchase from Adelaide Tyres?
A. Our tyre fitter North Terrace Tyres is located at 55 North Terrace, Hackney, 5069.
Q. Can I pick up the tyres without fitting?
A. Yes, please leave a note on your order at the checkout or contact us after purchase and we will arrange a time when you can pick up your tyres.
Q. Can I have my tyres delivered at a specific time of day?
A. Unfortunately due to restrictions from freighting companies we are not able to offer delivery at specific times.
Q. Why can’t I book for fitting at my preferred time?
A. If the time is not listed then it may not be available. Either it is already booked or North Terrace Tyres are not open at that time. Please feel free to contact us via phone (08) 8113 0600 for further assistance with booking a time.
Q. How long does delivery take?
A. Delivery can take anywhere from 1-7 Business days. As a general rule the closer your location is to Adelaide the faster delivery will be. If you have still not received your order in 7 Business days please contact us and we will assist you in tracking down your order.
Q. If I am not home when my order is delivered can I give my Authority to leave the tyres there?
A. Unfortunately we require a signature on delivery of goods.
Q. How much does shipping cost?
A. If you live within the Adelaide Metro area shipping is free. Outside of this area you’ll need to contact us for a quote.
Q. How do I get the 4 for $x amount deal?
A. Simply add any 4 tyres of the same size and pattern from the Farroad range to your cart and get them for the advertised price.
Q. Are wheel alignments included when my tyres are fitted at North Terrace Tyres?
A. No this is an additional cost that our tyre fitter offers as part of their services.
Q. I am having difficulties ordering online, where can I get assistance?
A. Please call us on (08) 8113 0600 between 8.30am – 5.00pm (Australian Central Time) for further assistance.